Job Details

Director of Clinic Operations

We are seeking a dynamic and results-driven Clinic Operations Director to provide strategic leadership and operational oversight across multiple healthcare sites. This executive-level position plays a pivotal role in aligning clinical operations with organizational objectives, optimizing efficiency, and ensuring the consistent delivery of high-quality, patient-centered care.

The ideal candidate is an accomplished leader with a proven record of operational excellence, financial acumen, and the ability to drive performance through collaboration, accountability, and innovation. This is an opportunity to influence the direction of care delivery, strengthen organizational culture, and advance value-based outcomes within a mission-focused healthcare organization.

Key Responsibilities

• Provide executive leadership and oversight for all clinic operations, ensuring alignment with organizational strategy and performance goals.
• Lead operational planning, resource allocation, and program execution to achieve clinical, financial, and quality benchmarks.
• Develop and manage budgets, interpret financial statements, and ensure fiscal accountability across all clinic sites.
• Establish, evaluate, and refine operational policies and procedures to ensure compliance with federal, state, and accreditation standards.
• Foster a culture of excellence, collaboration, and continuous improvement across multidisciplinary teams.
• Oversee the implementation and optimization of systems, including Electronic Health Records (EHR), Electronic Dental Records (EDR), and Electronic Practice Management (EPM) platforms.
• Partner with executive leadership and Human Resources to guide workforce planning, leadership development, and performance management.
• Monitor and analyze key performance metrics to identify trends, improve efficiencies, and enhance patient and staff experiences.
• Serve as a strategic liaison between clinical, administrative, and executive functions to ensure coordinated, integrated care delivery.
• Champion initiatives that advance operational integration, patient engagement, and organizational sustainability.

Knowledge, Skills, and Abilities

• Strategic and operational leadership expertise with demonstrated success managing complex healthcare operations.
• Exceptional communication, negotiation, and interpersonal skills with the ability to influence and inspire at all organizational levels.
• Strong analytical and decision-making capabilities with a focus on measurable results.
• Comprehensive understanding of healthcare compliance, regulatory standards, and accreditation requirements.
• Proven ability to lead large teams through change management, process improvement, and performance optimization.
• Advanced proficiency in Microsoft Office Suite and healthcare information systems.
• High emotional intelligence, integrity, and discretion in managing confidential and sensitive matters.

Qualifications

• Education: Bachelor's degree in Healthcare Administration, Business Administration, Finance, or related field required; Master's degree preferred.
• Experience: Minimum of five (5) years of progressive managerial or executive experience in healthcare operations.
• Technical & Regulatory Expertise:
• Proficiency in EHR/EDR/EPM systems and health information technology integration.
• Working knowledge of HRSA program requirements, PCMH, and The Joint Commission standards.
• Familiarity with federal and state healthcare compliance requirements, including those for underserved populations.
• Demonstrated success in budget development, financial performance management, and multi-site operational leadership.
• Experience within a Federally Qualified Health Center (FQHC) or comparable healthcare environment preferred.
• Valid driver's license, reliable transportation, and proof of liability coverage required.
• Ability to perform essential functions with or without reasonable accommodation, including periods of standing, sitting, and intermittent movement.

What We Offer

• The opportunity to lead a high-impact, mission-driven healthcare organization.
• A collaborative environment that values innovation, accountability, and professional excellence.
• Competitive executive compensation and comprehensive benefits package.
• A leadership role that directly contributes to improving community health and advancing value-based care.