Job Details

Role Description

We are looking for a Customer Service Sales Support to join our team. This is a full-time, remote role. The successful candidate will be responsible for providing customer service and Sales support to our Members. This includes:

• Contacting our Members
• Providing Supplemental Insurance Products
• Responding to Members inquiries,
• Resolving Member issues,
• Providing Member satisfaction.

Qualifications:

• Excellent customer service and phone etiquette skills
• Strong customer experience and satisfaction skills
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Previous experience in a customer service role

What we offer:

• Stable, work from home position
• Virtual workshops and trainings
• Union contract and representation
• Full Benefits
• Industry-leading training + technology
• Leadership conventions + conferences
• Incentive trips + team bonding

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