Job Details

Host

Job Type Full-time, Part-time Description **Working at Lucys**

From competitive pay to health benefits, Lucys is proud to offer a comprehensive benefits package to our eligible part-time and full-time team members.

* Health benefits for part-time and full-time eligible employees

* Fun and eccentric coworkers

* A fast-paced environment

* Paid time off

* Exciting atmosphere

* Opportunities for development

Lucy's Retired Surfers Bar & Restaurant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

**Job description**

When the original Lucys Retired Surfers Bar and Restaurant opened in New York City in 1985, it was meant to be a refuge for displaced servers banging out a living in the concrete jungle. But its zany staff, killer drinks, and laid-back vibe attracted more than just Upper West Siders who longed for the beach. Lucys quickly became a second home for its guests-a place where anyone could walk in and immediately feel like they belonged. Now after 34 years of serving up unforgettable experiences, Lucys is more committed than ever to our mission of helping our guests make unforgettable memories by providing delicious food, killer drinks, and amazing service.

The characteristics described below are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Responsibilities**:

* Greeting guests as they enter, and putting them on a waiting list as necessary.

* Providing guests with menus and answering any initial questions.

* Seating guests at tables or in waiting areas.

* Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.

* Engaging with guests to ensure they're happy with food and service.

* Responding to complaints and helping to resolve them.

* Answering phone calls, taking reservations and answering questions.

* Knowledge of the Lucy's menu.

* Helping out with other positions in the restaurant as needed.

* Providing great customer service.

Requirements Skills/Experience

* Proficient in written and verbal communication skills.

* Six months to a one-year minimum as a host preferred.

* Ability to interact professionally with other departments and outside contacts.

* Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.

* Good judgment and decision-making abilities.

Physical Requirements

* Must be able to work in a fast-paced, high energy, and physically demanding environment.

* Must be able to spend 100% of working time standing, walking, and reaching.

* Pushing, pulling, and lifting objects from a lower to a higher position or moving objects horizontally, from position to position.

* Maintaining body equilibrium to prevent falling while walking, standing, or crouching in narrow or slippery areas.

* Hearing sounds at normal speaking levels with or without correction.