Description
The role of the Patient Service Representative (PSR) is to function as a multi-skilled, technical person responsible for customer service, electronic patient registration/data processing, patient scheduling, revenue control and to serve as support personnel to theclinical staff members. The PSR will work within the scope of his/her job description using the demonstrated competencies consistent with the role. This is skilled work in the field of healthcare office practice with language appropriate communication. (Spanish preferred)
Requirements
To qualify for this position the employee will be a graduate of an accredited high school or in receipt of a GED certificate; medical office experience preferred, but not required. Candidate must be able to demonstrate a caring and positive attitude. Must be self-directed, motivated and demonstrate the ability to work independently and within a team. Bilingual abilities are required; Spanish preferred. Cashier experience is preferred.
Knowledge, Skills, and Abilities