Job Details

[Call Center / Fully Remote] - Anywhere in U.S. / Up to $21.50-hr / Health benefits / PTO / 401k match - As a Customer Service Specialist you'll: Handle inbound calls and emails from customers and cross-functional partners to provide excellent customer service; Seek and provide resolution for customer concerns while also anticipating ways to prevent future issues; Maintain service level expectations set by the Customer Service team in a consistent and efficient manner; Voice the customer's needs and advocate for the customer and their perspective; Maintain knowledge and familiarity with company policies and procedures through ongoing training...Hiring Fast >>