Job Details

[Customer Service / Remote] - Anywhere in U.S. / $19.50 per hour - As a Customer Support Specialist you'll: Handle inbound live chat sessions from online customers; Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations; Maintain positive relationships with customers post-order to gauge satisfaction, solicit feedback, and meet any additional needs; Listen and learn about products to become a subject matter expert and voice for the brand; Meet or exceed all individual and department KPIs and performance goals...Hiring Fast >>