Job Details

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Spa Receptionist, you'll be the first point of contact for our guests, setting the tone for their entire experience. Through a mix of clerical duties and exceptional service, you'll be instrumental in creating lasting WOW moments that guests will remember long after their visit.

THE STARTING RATE: $13.50 (plus service charge plus 3% commission)

THE DAY-TO-DAY:

• Greet each guest with warmth and professionalism, ensuring they feel immediately at ease.
• Schedule and coordinate spa and salon appointments with precision, aligning with guest preferences.
• Seamlessly manage the check-in and check-out process, ensuring a smooth and enjoyable experience from beginning to end.
• Provide enthusiastic, top-tier service by addressing guest inquiries and fulfilling their needs with care and efficiency.
• Handle daily transactions and maintain expertise in our spa/salon software systems.
• Proactively promote and sell spa treatments, service upgrades, and retail products to elevate the guest experience.

• Warm, welcoming, and friendly personality.
• Clear and courteous in-person and phone interactions.
• Dedicated to creating positive, memorable guest experiences.
• Stays positive and composed during busy times.

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.