Job Details

Service Specialists is recruiting for an Account Manager/Marketing/New Member Development Position.

What You'll Do:

✅ Grow & Engage Membership – Build and maintain a pipeline of business prospects, manage member profiles, and schedule new and upgrade appointments.

✅ Support Sales & Retention – Prepare sales materials, assist with membership upgrade plans, and communicate opportunities to the Retention Specialist.

✅ Drive Sponsorship Success – Sell and manage sponsorships for major events, ensuring sponsors receive maximum value and benefits.

✅ Enhance Member Communications – Oversee automated engagement strategies, including dues renewal reminders, sponsorship promotions, and personalized outreach.

✅ Lead Onboarding & Engagement – Guide new members through their first year with milestone check-ins, virtual touchpoints, event tracking, and surveys.

✅ Provide Actionable Insights – Generate reports on payment history, engagement trends, and retention efforts to drive strategic decision-making.

✅ Optimize the Website Experience – Regularly monitor and improve the user experience for members and prospects.

Compensation & Benefits:

💰 Competitive salary based on experience.

💵 5% commission on event sponsorships.

🎯 Bonus structure tied to team performance in new memberships, retention, and upgrades.

🏥 Comprehensive benefits including health insurance, retirement plans, and paid time off.

📈 Professional development opportunities for career growth.