Job Details

Housekeeper

The Housekeeper is responsible for maintaining the cleanliness, sanitation, and overall appearance of guest rooms and public areas at the Hampton Inn Biloxi / Ocean Springs, MS. This role ensures that all rooms meet Hilton brand standards of quality and comfort, contributing to an exceptional guest experience.

Key Responsibilities:

• Clean and service assigned guest rooms, including making beds, changing linens, dusting, vacuuming, cleaning bathrooms, and replenishing supplies.
• Maintain cleanliness of hallways, service areas, and public spaces as directed.
• Replace and restock towels, amenities, and supplies in guest rooms.
• Report any maintenance issues, damage, or safety concerns promptly to the Housekeeping Manager.
• Ensure all rooms meet Hilton brand standards for cleanliness and presentation before guest check-in.
• Handle guest requests professionally and courteously when encountered during cleaning.
• Properly use and maintain housekeeping equipment and cleaning chemicals in a safe manner.
• Follow hotel safety and sanitation procedures, including OSHA and Hilton guidelines.
• Maintain assigned housekeeping carts, closets, and supplies in neat and orderly condition.
• Adhere to hotel grooming, uniform, and attendance standards.
• Perform other related duties as assigned by management.

Qualifications:

• Previous housekeeping or cleaning experience preferred, but not required.
• Ability to work independently and manage time effectively.
• Strong attention to detail and commitment to cleanliness.
• Ability to communicate effectively with team members and guests.
• Flexibility to work weekdays, weekends, evenings, and holidays as required.
• Reliable attendance and punctuality are essential.

Physical Requirements:

• Frequent standing, walking, bending, and lifting during the entire shift.
• Ability to lift, push, or pull up to 2530 pounds.
• Ability to use cleaning equipment and perform repetitive motions.

Benefits:

• Competitive pay
• Paid time off and holiday pay
• Health, dental, and vision insurance options