Job Details

Guest Room Attendant - Part Time

This position is for a Guest Room Attendant - Part Time with a work location in Biloxi, MS. Role: Cleans, re-stocks, and maintains hotel guestrooms and suites ensuring guest comfort, safety, and satisfaction. Responsibilities: Enhances the guest experience by providing exceptional service. Services assigned rooms according to departmental specifications, within allotted time. Documents room status on assignment sheets. Greets guests passing in corridors, establishing eye contact. Ensures that equipment in guestrooms is operational - TV, remote control, phones, lights, etc. Uses cleaning chemicals as instructed. Uses safety equipment as required. Follows safety protocols as required. Delivers guest request items. Communicates all maintenance issues to supervisor. Executes Daily Cleaning Projects. Secures master keys while working. Collects/secures lost-and-found articles. Restocks housekeeping cart daily. Responsible for Biohazard cleanup in assigned areas. Keeps all storage areas and linen rooms in a clean and satisfactory condition. Controls inventory of supplies. Maintains accurate task sheet records. Logs rooms cleaned, lost and found items original location, linen, terry, and amenities given to guestrooms. Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs. Establishes and maintains close working relationships with all Hard Rockers to ensure maximum cooperation, productivity, morale, and guest service. Resolves guest issues. Adheres to department and property policies and procedures. Upholds the mission statement - We create authentic experiences that rock. Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors. Lives by the Hard Rock Values! Trains new employees as needed. Maintains knowledge of the property, including memorabilia.

Qualifications: High school diploma or GED. High energy level. Good judgment and common sense. Ability to work a flexible schedule. Must be able to lift 25 pounds. Must be able to push or pull a fully stocked housekeeping cart. Training All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction Overview Title 31 SAR Incident Reporting Awareness Training* Sexual Harassment Awareness for Frontline Working Conditions Physical Demands How Often Environmental Conditions How Often Standing C Extreme Cold R Walking C Extreme Heat R Sitting R Temperature Changes O Lifting C Wet O Carrying C Humid O Pushing C Noise C Pulling C Vibration R Climbing O Hazards O Balancing F Atmospheric Conditions R Stooping F Cigarette Smoke C Allergens (feathers, dust, etc.) C Crouching F Crawling R Reaching C Handling C Grasping C Feeling C Talking C Hearing C Repetitive Motions C Eye/Hand/Foot Coordination C C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job) Please check the physical strength of the job from the categories listed below. _____ Little physical effort _____ Light work _____ Medium work _____ Heavy work __X__ Very heavy work Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. At Bally's Corporation, we are committed to promoting equal opportunities in employment and working conditions. We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on any status protected by the laws or regulations in the locations where we operate.