Job Details

The front desk clerk is responsible for providing superior guest services and building customer loyalty while checking guests in and out of the hotel. The front desk clerk is responsible for delivering fast and flawless service to internal and external guests. Essential Duties and Responsibilities include the following: other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Roles and Responsibilities: Greets and welcomes guests with a smile. Ensures that all guest contact is courteous, informative and thorough and demonstrates a positive and enthusiastic demeanor to guests; both internal and external. Understands values and supports the Harrahs mission statement and serves as a hot...Front Desk, Clerk, Customer Service, Retail, Hotel