Customer Service & Sales Proactively approaches customers in a friendly manner to engage, determine needs and help them make buying decisions by sharing product knowledge to generate interest, increase and close the sale. Examples include providing mini services with product application and suggesting application techniques and additional products. Drives self and prioritizes meeting and exceeding performance/productivity standards, metrics and sales goals. Drives loyalty through excellent customer service and promotion of Find. More, Gift Card, Rewards and Credit Programs as well as promotions and cross selling opportunities within the store. Resolves customer concerns by professionally listening and providing options, solutions and next steps. Provides point of sale checkout processes including sales, returns, exchanges, line management, re-ticketing and processing return processes. Facilitates beauty department promotions and events, assists leaders to ensure standards and goals are...Lead, Beauty, Water, Customer Service, Operations, Product Sales, Retail, Business Services