Job Details

Front Desk Agent

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The job:

As a Front Desk Agent, you will be the welcoming face for our guests, setting the tone for their stay from the moment they arrive. By understanding their unique stories and needs, you'll have the opportunity to take ownership of their experience, crafting WOW moments that they will cherish long after their visit. If you're passionate about hospitality and dedicated to providing exceptional service, we invite you to apply and become an integral part of our team!

The starting rate: $15.40

The day-to-day:

• Welcome guests to the property and the MGM Resorts family by providing memorable service, anticipating guest needs and responding to and resolving any guest complaints in alignment with S.H.O.W. Service Basics.
• Deliver a seamless and professional experience managing early and late property arrivals/departures and walk-ins and all other tasks associated with guest room check-ins and check-outs.
• Partner with Housekeeping and other related departments to meet guest expectations and special requests.
• Control and issue keys while promoting security, privacy, and confidentiality of all guests while providing a relaxing and hassle-free experience from start to finish.

The ideal candidate:

• Must be 18 years old or older.
• Has a High School Diploma, GED, or equivalent.

The perks & benefits:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Are you ready to JOIN THE SHOW? Apply today!