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Job Details

Surveillance Officer

  2025-09-24     Mississippi Staffing     Biloxi,MS  
Description:

Bally's Casino Security Role

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

The Role: Protects company assets which include all monies, team members and property. Ensure that all statutory, regulatory, and company requirements are followed. Performs other functions as necessary or as assigned.

Responsibilities:

  • Monitors activities of guests and team members on the property via the closed circuit television system for criminal activity and/or violations of State regulations, Hard Rock's Internal Controls and departmental Standard Operating Procedures.
  • Generates detailed incident reports of any violations of the Gaming Control Act, Internal controls or Company SOP's, suspicious activity, criminal activity, medical emergencies or areas of concern observed during observation.
  • Reports incidents accordingly at the time of observation or as required.
  • Works closely with all internal departments as well as outside agencies.
  • Demonstrates proficiency in all aspects of the surveillance and casino operation before assuming this position.
  • Maintains an exceptional attendance record.
  • Reports any concerns of the department or shift to the Shift mgr.
  • Participates in regular training provided by the Shift Mgr and or Lead Operators.
  • Completes proficiency tests as needed.
  • Upholds the Mission Statement - We create authentic experiences that rock.
  • Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.
  • Lives by the Hard Rock Values!
  • Promotes outstanding guest relations.
  • Supports and maintains Hard Rock's amplified service at all times.

Knowledge, Skills, and Abilities Required:

  • A. Knowledge: The level of education, experience, and training an individual must have at minimum to be considered qualified for the position.
  • B. Skills: Specific skills such as computer usage, communication, 10-key touch, etc.
  • C. Abilities: The physical components of the job and how the physical aspect is accomplished.

Qualifications: High School diploma general education (GED) One to three months related experience and/or training; or equivalent combination of education and experience. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Must possess excellent communication, organizational skills. Hard Rockers must have the ability to interpret a variety of instructions. Gaming License required. Casino systems and MS applications including Word and Excel. Must have an outgoing personality and enjoy dealing with people. Must have the ability to work a flexible schedule, including weekends and holidays.

Training: All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:

  • Active Shooter Awareness Training
  • Counterfeit Currency Prevention
  • Cybersecurity Awareness for the Workplace
  • General Employee Safety Training
  • Hazard Communication
  • Responsible Gaming Awareness Training
  • Title 31 Introduction Overview
  • Title 31 Large Currency Transaction Reporting for Operations*
  • Title 31 SAR Incident Reporting Awareness Training*
  • PCI Credit Card Fraud Prevention
  • Sexual Harassment Awareness for Frontline

Physical Demands:

  • How Often: Environmental Conditions
  • Standing: Extreme Cold
  • Walking: Extreme Heat
  • Sitting: Temperature Changes
  • Lifting: Rare
  • Wet: Rare
  • Carrying: Rare
  • Humid: Rare
  • Pushing: Noise
  • Pulling: Vibration
  • Climbing: Hazards
  • Balancing: Atmospheric Conditions
  • Stooping: Kneeling
  • Crawling: Crouching
  • Reaching: Reaching
  • Handling: Handling
  • Grasping: Grasping
  • Feeling: Feeling
  • Talking: Talking
  • Hearing: Hearing
  • Repetitive Motions: Repetitive Motions
  • Eye/Hand/Foot Coordination: Eye/Hand/Foot Coordination

What's in it for you:

  • Competitive Salary with annual performance reviews
  • Comprehensive health coverage plan that includes medical, dental, and vision
  • 401(K)/ Company Match
  • Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Qualifications:

  • Licenses & Certifications: MS Gaming License (required)
  • Skills: Confidentiality (preferred), Detail Oriented (preferred), Microsoft Excel (preferred)

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. At Bally's Corporation, we are committed to promoting equal opportunities in employment and working conditions. We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on any status protected by the laws or regulations in the locations where we operate.


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