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Job Details

Senior Director, UX & UXR New Boston, MA

  2025-09-25     Xometry     all cities,MS  
Description:

Overview

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry's User Experience team is seeking a visionary, systems-minded design leader to drive the user experience across our key platforms, including the Xometry Marketplace (for both Buyers and Suppliers) and Thomasnet. You will be leveraging a cutting-edge, integrated technology stack to lead a team focused on simplifying complex workflows, enabling automation, and elevating our platform design maturity. This role is a key partner to engineering, product, analytics, and business stakeholders, ensuring our design strategy aligns with our technical capabilities and delivers measurable results.

Responsibilities

  • Team Leadership & Culture: Lead, mentor, and scale a high-performing team of global product designers, building a culture of creativity, collaboration, and continuous improvement. Cultivate a respectful, productive, and engaging team culture that is supportive, empathetic, and flexible.
  • Strategic Execution: Drive hands-on execution on key strategic initiatives that simplify complex workflows, reduce operational friction, and deliver clear business value.
  • Design System & Tooling Governance: Champion design quality and consistency by evolving and governing Xometry's design system. You will spearhead initiatives to create a single source of truth between design and engineering, utilizing tools like Figma's Dev Mode, variables, and token-based theming to keep design specs and production code perfectly in sync.
  • AI & Automation: Champion and implement AI-powered workflows and tools, such as Figma Make, to automate tasks, accelerate prototyping, and unlock new creative possibilities for the design team.
  • Data-Informed Design: Collaborate cross-functionally with product and engineering to translate user needs, quantitative insights from tools like Fullstory and Maze, and platform strategy into high-impact design solutions.
  • Connecting Design to Outcomes: Connect design to outcomes by establishing frameworks to measure impact. Leverage qualitative and quantitative data from platforms like Maze and Fullstory to define opportunities, validate hypotheses, and continuously refine the experience.
  • Integrated Workflows: Oversee the integration of our design and research toolchain (e.g., Figma, Maze, Fullstory) with product and engineering platforms to create seamless, efficient workflows.

Who You Are

  • A Visionary Leader: You have exceptional communication skills and a proven ability to articulate a design vision from the team level to executive leadership. You have 10+ years of experience in product design, with 3+ years leading and scaling design teams.
  • A Systems Thinker: You possess a strong systems-thinking mindset with deep expertise in developing, scaling, and governing modern design systems built on a foundation of design tokens.
  • Technologically Fluent: You have deep fluency with the modern design stack, including advanced Figma features like variables, Dev Mode, and plugins (e.g., ThemeBuddy). You have a proven ability to connect design tooling to engineering frameworks (e.g., Ant Design) to create a true single source of truth.
  • Data-Driven Strategist: You have a proven track record of operating in a fast-paced, data-driven environment, using tools like Fullstory and Maze to turn behavioral analytics and user feedback into actionable design strategy.
  • An Expert Collaborator: You have extensive experience partnering with Product Managers and engineering leaders to deliver impactful results in a SaaS or marketplace environment.
  • A Proven Mentor: You have substantial experience leading and scaling UX teams, including collaborating with user researchers and UX writers to foster growth and career development.

An Impressive Portfolio: You have a portfolio that showcases strategic decision-making, leadership in complex projects, and a user-centered approach to designing for web and mobile at scale.

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Note: Some sections below are part of the application form and not the job responsibilities. Only include information relevant to assessing the role and qualifications.

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.

How would you describe your gender identity? (mark all that apply) Select...

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Are you a veteran or active member of the United States Armed Forces? (select one) Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Xometry's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to VEVRAA, we request this information to measure our outreach and recruitment efforts.

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PUBLIC BURDEN STATEMENT: This survey should take about 5 minutes to complete.

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