Job Details

About the Role

We're seeking a hands-on Staff Engineer to provide technical leadership for our Django-based SMS marketing platform. This is a critical role focused on maintaining stability while evolving a high-volume system. This position will build trust as a technical expert while helping the team make great decisions to improve and scale messaging infrastructure.

Key Responsibilities

• Lead technical initiatives to improve system reliability, performance, and scalability for our high-volume SMS platform
• Maintain and simplify distributed system for segmenting and delivering SMS messages at high volume
• Create technical documentation, runbooks, and development tooling to reduce knowledge siloing and improve developer experience
• Provide architectural and system design direction for new capabilities and scaling existing capabilities
• Support engineers through hands-on technical mentorship while remaining actively involved in code development
• Participate in on-call rotation and contribute to or lead incident response as necessary
• Collaborate with Ruby/Rails engineering team leaders to establish engineering strategy

Requirements

• 10+ years of hands-on SaaS software development experience with at least 3+ years developing in Python/Django
• Deep experience with message queuing systems (Celery, RabbitMQ, Kafka, SNS, etc.), distributed systems, and both monolithic and service oriented architectures
• Proven track record of improving legacy codebases and experience working with legacy Django systems - experience upgrading legacy Django systems is a plus
• Strong systems design skills with experience building horizontally scalable architectures
• Experience with SMS/telephony or email delivery systems - Twilio is a plus
• Strong written communication skills and established habits communicating asynchronously and teaching through technical documentation
• Have been in a Senior+ hands-on coding role in the last 2 years

Benefits

• High autonomy with no career ceilings
• Challenging and interesting work
• Amazing colleagues
• Competitive salary and equity
• Work remotely
• Covered health, dental, and vision insurance
• Regular team events and off-sites
• Unlimited PTO and generous paid parental leave