Job Details

Job Summary: As an Assistant General Manager at McDonald's, you will be responsible for supporting the General Manager in overseeing the daily operations of the restaurant. You will lead a team to deliver exceptional customer service, ensure high standards of food quality, and drive business growth. Your role is crucial in maintaining a positive and productive work environment while achieving the restaurant's performance goals.

Key Responsibilities

• Assist the General Manager in managing all aspects of restaurant operations.
• Ensure high levels of customer satisfaction through excellent service.
• Supervise, train, and develop restaurant staff, ensuring team members adhere to company policies and standards.
• Monitor inventory levels and manage food and supply orders.
• Maintain health, safety, and sanitation standards.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Oversee cash management, including daily cash handling and financial reporting.
• Support the General Manager in managing labor costs and optimizing scheduling.
• Participate in marketing initiatives and community events to drive business growth.
• Ensure compliance with all local, state, and federal regulations.

Qualifications

• High school diploma or equivalent; bachelor's degree in hospitality, business administration, or a related field preferred.
• Minimum of 2-3 years of experience in restaurant management, preferably in a fast-food environment.
• Strong leadership and team management skills.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced, high-pressure environment.
• Strong problem-solving abilities and attention to detail.
• Basic understanding of financial principles and restaurant management software.
• Availability to work flexible hours, including nights, weekends, and holidays.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive training and development programs.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• Employee discounts and meal benefits.
• 401k Match program
• Archways to opportunities (Free College Tuition with CTU)
• Opportunities for career advancement within the company and more.