Ensure the safety and security of employees and customers. Supervises programs and processes to reduce and control loss time injuries. Review staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities. Development of staff, trains, and evaluate. Manages departments financial data maintain all master accounts. Review front desk shift activities with Front Office Manager. Meet with departmental directors and managers as necessary. Adhere to all applicable Innkeepers Laws, Gaming promotions, and regulations. Other duties as assigned. Qualifications Prior high-volume customer service experience Two years of hotel front desk experience strongly preferred Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience. Commitment to routinely go above and beyond in the ac...Front Desk, Hotel, Supervisor, Office Manager, Restaurant