Job Details

Biloxi, Mississippi

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an Assistant Roaster, you'll play a key role in crafting exceptional coffee by supporting the Roaster in every stage of the roasting process. You'll help maintain quality, consistency, and inventory levels while upholding our signature SHOW service standards. If you're passionate about coffee, detail-oriented, and eager to grow in the craft, apply today and be part of our roasting journey!

THE STARTING RATE: $14.24

THE DAY-TO-DAY:

• Assists the Roaster with daily coffee roasting operations to ensure the highest standards of service and quality across the property.
• Provide support for coffee retail operations including but not limited to K-Cups, packaged retail coffee, cold brew, and nitro bre.
• Responsible for set up, roasting, flavoring, and packaging of coffee beans to specifications while maintaining recipes to standard.
• Responsible for transporting roasted coffee beans to all directed areas.
• Maintain proper maintenance levels on all equipment and report required maintenance to management.
• Assist Fountain Workers with coffee service and presentation to better accommodate guest(s), including guest complaints, questions or problems as they arise.
• Keep the management team and Roaster informed of all pertinent information related to the department and report irregularities and problems as they occur along with recommendations for solutions.
• Ensures Health and Safety protocols including sanitation of roastery by proper organization, cleanliness, and scheduled maintenance of guest facing areas and stations.

• Must be 18 years old or older.
• 2+ years of prior relevant experience working in a high-volume customer service atmosphere with an understanding in coffee roasting procedures and operations.

• Free meals in our employee dining room.
• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.