Focused on giving each customer a great experience, restaurant Team Members can offer service and hospitality everywhere in the restaurant, including front and back of house and in the drive-thru. With many opportunities to grow, entry-level Team Member roles can be a great place to start at a Chick-fil-A restaurant. You will have the chance to learn valuable skills and be a part of a community-focused organization.
Role Summary:
Team Members are crucial members of the Chick-fil-A team. Team members are assigned to a specific station or stations on any given day. Team Members are expected to perform their jobs well, and to conduct themselves in a professional manner at all times. Team Members execute systems that follow Chick-fil-A standards and procedures. Team Members are to provide a "REMARK"able guest experience, and hustle to create a surprisingly fast service. They are proactive in anticipating the needs of the guests, and the needs of the team.
Characteristics & Competency:
* Servant's heart
* Honesty & Integrity
* Work Ethic
* Teamwork
* Willing to give your best at all times
* Competitive
Responsibilities:
* Demonstrates a working knowledge of Chick-fil-A processes and procedures
* Provide guests with efficient and courteous service
* Perform tasks at a pace that can keep up with the demands of the business
* Prepare, assemble and serve products to food stations
* Ensure that products and guest experience are consistent with our brand, culture, and standard of excellence
* Ensure a clean and pleasant guest environment
* Expert ability to demonstrate a genuine and positive attitude
* Show up on time for scheduled shift
* Communicate clearly with fellow team members and leaders
* Maintain a well-groomed and clean appearance and professional dress
* Unload delivery trucks supplies and place in the proper storage area
* Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, and cleaning equipment
* Stock products and supplies
Requirements:
* Must be at least 15 years of age upon hire date
* Must be eligible to work in the United States
* Must have a source of reliable transportation
* Ability to handle all equipment, pans, pots, navigating shelving both high and low
* Reading, writing, and basic math and verbal communication skills required
* Work in a hot, noisy, and fast paced environment
* Mobility required during shifts
* Must work well under pressure
* Must be able to respond to changes or edits to orders quickly and efficiently
Benefits:
* Closed Sundays
* Competitive Pay
* Discounted meals
* Discount Programs
* Education Assistance Program
* Employee Assistance Program (EAP)
* Emotional Well-Being Resources
* Flexible Hours
* Growth Opportunities
* Health Insurance, Vision, & Dental
* Life Insurance & Other insurance benefits
* Professional Environment
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.