Job Details

Casino Cage Supervisor

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The job: As a Casino Cage Supervisor, you will be at the center of our financial operations, leading the cage team to success. From balancing banks and ensuring compliance to delivering exceptional guest service, you'll combine precision, integrity, and leadership to keep everything running seamlessly. By guiding your team, supporting MGM Rewards programs, and upholding our service standards, you'll help create a safe, efficient, and welcoming environment for guests and employees alike.

The starting rate: $24.00 an hour The day-to-day:

• Oversees quality standards, delegates tasks, compiles shift reports, and validates transactions per internal controls
• Supports the Casino Cage Manager in balancing banks and ensuring Title 31 compliance
• Provides exceptional customer service, addressing guest concerns and handling inquiries promptly and professionally
• Coordinates with Workforce Management and Cage Manager on staffing schedules and attendance to maintain proper staffing levels
• Assists in Human Resources duties, promoting guest service, teamwork, and employee satisfaction, and ensures training aligns with the company's diversity commitment

The ideal candidate:

• Possesses 2+ years of prior relevant experience with cash handling and/or customer service
• Holds a high school diploma or GED
• Brings the ability to lead, motivate, and guide a team

The perks & benefits:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals on the clock in our employee dining room.
• Health & compensation benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Join the show. Apply today!