Job Details

Front Desk & Administrative Coordinator

We are looking for a professional and detail-oriented Front Desk & Administrative Coordinator to support daily operations for a busy accounting firm. This role includes receptionist duties, administrative support, A/R tasks, and client communicationespecially during tax season.

Responsibilities

• Greet clients, manage front desk operations, and answer incoming calls
• Schedule appointments and maintain a clean, organized reception area
• Handle mail, document drop-offs/pick-ups, and verify client identity
• Scan, upload, and organize client documents
• Prepare engagement letters, invoices, and assembled tax returns
• Track return progress and follow up on missing items
• Respond to client inquiries and send reminders or document requests
• Assist with Accounts Receivable: prepare invoices, send payment reminders, track balances, and maintain A/R reports
• Support CPAs during tax season with organizers, Form 8879, and document prep
• Order office supplies and coordinate equipment maintenance

Requirements

• Prior administrative, receptionist, or office support experience required
• Experience with Accounts Receivable or basic billing tasks required
• Experience in a CPA or professional services office is a plus
• Strong organization, communication, and customer service skills
• Ability to multitask in a fast-paced environment
• Proficient with Microsoft Office and QuickBooks highly preferred; comfort with digital document systems
• Must maintain strict confidentiality

Schedule

• MondayFriday
• Additional hours may be required during peak tax season