Job Details

Job Title: Customer Care Representative 2
Location: Gulfport, MS 39501

Duration: 11+ months contract

Shift: Standard

Job Description

• Provides world class customer service to customers that chooses to pay their bill at our Meridian, Hattiesburg, and Gulfport payment offices.
• Customer interactions/transactions are face-to-face and drive thru.
• This is an office setting (similar to what you'd see at a bank).
• There's standing and sitting. Successful candidate must be personable with positive energy, positive attitude, and pleasant smile.
• Other qualities and skills: team player, types well, speaks well, polite tone of voice, smiles, professional dress, well groomed, confident, shows initiative, outgoing, computer literate, cash handling (count money well), responsible, mature, manages time well, coachable, respectful of management, takes correction well, kind, compassionate, understands confidentiality, adheres to policy and procedures, good transportation and can pass a background check.
• Required requirements to do the job are as follow: Attend 8 weeks of training in Gulfport (Mon - Fri), Computer literate, Typing, Cash handling (can count money), and comfortable speaking face-to-face with customers, maintains customer's confidentiality