[Call Center / Remote] - Anywhere in U.S. / Up to $65K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Specialist at Armstrong World Industries, you will: Provide exceptional customer service to clients via phone, email, and chat; Respond to inquiries and resolve complaints in a timely and professional manner; Maintain accurate records of customer interactions and transactions; Collaborate with other team members to ensure a positive and efficient work environment; Troubleshoot technical issues and provide appropriate solutions; Assist with order processing and tracking...Hiring Immediately >>