Job Details

Remote Travel Reservations Specialist

At Exciting Travel Now, based in Illinois, we are seeking a Remote Travel Reservations Specialist to guide clients through every stage of their journey.

Job Description

The role involves assisting with travel arrangements, answering questions, managing updates, and resolving challenges with professionalism and care.

Key Responsibilities

• Respond to client inquiries via email, phone, and messaging promptly and professionally.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate, up-to-date information on destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

• Remote flexibility work from anywhere with hours that fit your lifestyle.
• Exclusive travel perks and access to industry?only discounts.
• Professional growth ongoing training and support from a dedicated team.

What Were Looking For

• Excellent written and verbal communication skills.
• Background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and proactive mindset.
• Tech?savvy with ability to learn new systems and booking tools quickly.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Seniority level

Not Applicable

Employment type

Full?time

Job function

Management and Manufacturing

Industries

Travel Arrangements