Job Details

Company Description

Food Service

Job Description

Qualifications

• 5+ years' experience in remote diagnosis, troubleshooting, and issue resolution for large, national, and distributed LAN/WAN environments.

•5+ years' networking experience with extensive knowledge of TCP/IP, DNS, OSI, and related technologies.

• CCNA certification required (or equivalent proven experience).

• Strong knowledge of PCI DSS standards and retail network connectivity requirements.

• Expertise in VPN technologies, internet connectivity options, and remote support tools.

• Hands-on experience with Cisco Meraki full-stack cloud-managed solutions.

• Strong knowledge of ticket management systems such as Zendesk. (or equivalent tool)

• Proven ability to collaborate effectively with users, vendors, and engineering staff.

• Excellent verbal and written communication skills.

• Demonstrated commitment to delivering legendary customer service at every interaction.

• Self-driven and career-growth-minded, with a focus on continuous learning and development.

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.