Job Details

About Gordon Brothers:Since 1903, Gordon Brothers has helped companies unlock the potential of their assets. Our solutions-oriented approach combined with over 120 years of industry knowledge enables clients to get the most value from their assets with tailored solutions across asset services, asset lending and financing, and asset trading. Leveraging our deep expertise in retail, industrial, brands and real estate, we work closely with clients globally to determine the value of, lend against, or buy and sell their assets to help them achieve their business goals.At Gordon Brothers, we foster a culture of collaboration and creativity to find unique and innovative solutions for our clients. We take pride in fostering an engaging, inclusive culture and encouraging employees to bring new ideas to the table, develop their skills, and build dynamic and fulfilling careers.For more information, please visit www.gordonbrothers.com.Description

At Gordon Brothers, we help companies maximize liquidity through realizable asset value by providing the people, expertise and capital to solve business challenges. Our firm's integrated solutions across asset services, lending, financing and trading give clients the insights, strategies and time to optimize asset values throughout the business cycle. We work across the full spectrum of assets globally with deep expertise in retail, commercial, industrial, brands and real estate.

Position Overview:

We are seeking a highly motivated and detail-oriented Senior Associate to join our Innovation & Technology Solutions (ITS) department. This individual will play a critical role in the administration, support, and optimization of various SaaS platforms, ensuring seamless operation across the organization. The ideal candidate will have a solid understanding of SaaS systems outlined below and any new systems added to our technology stack. This individual will work closely with cross-functional teams to meet business needs.

*NetSuite *Adaptive Planning *Solifi *Concur *Solution 7 *QuickBase

*SuiteProjects Pro (OpenAir) *Avalara *Salesforce

Key Responsibilities:

• Administer and maintain multiple SaaS systems, including but not limited to those outlined above.

• Manage user accounts, roles, permissions, and system configurations to ensure data security and operational efficiency.

• Conduct regular system audits and perform upgrades, patches, and updates in collaboration with vendors.

• Troubleshoot system issues, resolve technical problems, and escalate vendor support cases as needed.

• Collaborate with stakeholders to gather requirements, streamline processes, and implement enhancements to improve system performance.

• Create and maintain documentation related to system processes, configurations, and policies.

• Provide training and support to end users, ensuring effective utilization of SaaS tools.

• Monitor system performance and generate analytics and reports for business insights and decision-making.

• Stay updated on SaaS trends and recommend new technologies or improvements.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field; equivalent work experience may be considered.

• 3+ years of experience administering and managing SaaS platforms, with strong familiarity in: NetSuite, Suite Projects Pro / OpenAir, and Concur.

• Proficient in system configuration, workflows, and data integrations between SaaS platforms.

• Strong analytical and problem-solving skills with attention to detail.

• Highly responsive to stakeholder needs.

• Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.

• Self-starter with the ability to prioritize and manage multiple tasks in a fast-paced environment.

• Knowledge of data privacy regulations and best practices is a plus.

• Proactive

Why Join Us?

At Gordon Brothers, you'll be part of a globally recognized firm that helps businesses transform, innovate, and unlock value. With a legacy of over a century in asset valuation, disposition, and investment, we offer a dynamic environment where you can make a real impact, working alongside industry experts on projects across many industries.

If you thrive in a fast-paced, entrepreneurial culture and want to be part of a team that drives strategic change for businesses worldwide, Gordon Brothers is the place for you.

Gordon Brothers offers a very competitive total compensation package, including base salary and bonus plan, health insurance, dental benefits, a generous 401(k) match, time off benefits, and more.

In compliance with the Americans with Disabilities Act (ADA), please contact the Human Resources department if you have a disability and need reasonable accommodation with any part the application process. Requests will be considered on a case-by-case basis.

Gordon Brothers is an Equal Opportunity Employer.