Job Details

Essential Job Duties:

· Greeting patients professionally both in person and on the phone and checking patients in and out efficiently and accurately.

· Respond promptly to questions or refer issues to the appropriate party

· Optimize MRI appointment schedules and support smooth patient flow

· Comforting patients by anticipating anxieties and effectively answering questions

· Retrieve and update patient records to ensure availability of treatment information.

· Verifying financial records and collecting patient charges

· Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders efficiently

Education:

· High School Diploma or equivalent required.

· 1 – 2 years' experience in medical or related field.

Additional Requirements:

· Knowledge of medical terminology and procedures, knowledge of health insurance industry practices and/or medical billing procedures.

· Experience with medical scheduling/billing systems preferred.

· Exceptional customer service, interpersonal skills, and communication skills

· Proficiency of electronic records systems preferred. Must have strong data entry skills.

· Must be able to complete tasks with a high-degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions.

· Must demonstrate ability to analyze data and resolve complex problems.

· Must have the ability to work independently while managing time and workload appropriately.

Job Type: Full Time

Remote: None

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.