Job Details

Daiquiri Dock Attendant

The Daiquiri Dock Attendant is responsible for providing fast, friendly, and professional service to guests purchasing food and beverages at high-volume stands located throughout the venue. This position involves preparing and serving food, pouring and serving alcoholic and non-alcoholic beverages, operating a POS system, and maintaining a clean and organized work area. The Attendant must ensure compliance with food safety and alcohol regulations while creating a positive guest experience. Must be 21 years of age or older due to alcohol service requirements.

Key Responsibilities:

1. Prepare and serve food and drink items efficiently and in accordance with venue standards.
2. Pour and serve alcoholic beverages in compliance with local laws and venue policies.
3. Ensure food is presented neatly, at the correct temperature, and in proper portions.
4. Replenish food and beverage items as needed throughout service.
5. Offer product recommendations and upsell when appropriate.

Provide prompt, courteous, and professional service to all guests.

• Greet customers warmly and answer any questions about menu items.
• Handle guest concerns or complaints in a calm and effective manner.
• Maintain a friendly and welcoming demeanor during busy periods.

Operate the point-of-sale (POS) system to accurately process transactions.

• Handle cash, credit cards, and other payment methods securely.
• Ensure all charges are correct and issue receipts promptly.
• Maintain accurate records of all transactions and follow company cash handling procedures.

Keep the stand area clean, organized, and fully stocked at all times.

• Clean equipment, counters, and service areas throughout the shift.
• Assist with set-up and breakdown of the stand before and after events.

Follow all food safety, sanitation, and hygiene guidelines.

• Adhere to alcohol service laws and venue-specific protocols.
• Ensure proper handling, storage, and labeling of food and beverage products.
• Report any safety hazards or incidents to management immediately.

Monitor inventory levels during shifts and report shortages.

• Assist with restocking items and tracking usage of supplies.
• Support inventory counts and help minimize product waste.

Work as part of a collaborative team to ensure efficient and smooth operations.

• Communicate effectively with coworkers and supervisors.
• Assist and support teammates during high-volume service times.
• Provide training support to new team members as needed.

Assist in preparing stands for special events, including large crowds and VIP services.

• Participate in event-specific tasks such as set-up, tear down, and cleanup.
• Adapt quickly to varying event needs and guest expectations.

Qualifications:

• High school diploma or equivalent (preferred).
• Prior experience in food service, bartending, or retail (preferred but not required).
• Familiarity with POS systems and basic cash handling.

Skills:

• Excellent customer service and communication skills.
• Ability to work efficiently in a fast-paced, high-volume environment.
• Strong organizational skills and attention to detail.
• Positive attitude, team mindset, and adaptability.

Physical Requirements:

• Ability to stand for extended periods of time.
• Ability to lift up to 25 pounds.
• Ability to work in a loud, fast-paced environment and outdoors when necessary

Work Environment:

• Position involves indoor and outdoor work.
• Requires evening, weekend, and holiday availability depending on event schedules.
• Work may involve exposure to hot equipment, food preparation areas, and variable weather conditions.

Compensation:

• Competitive hourly wage plus tips.

Position Summary:

The Daiquiri Dock Attendant plays a key role in delivering a memorable guest experience by serving food and beverages quickly, safely, and courteously. Candidates must be dependable, service-oriented, and able to work in a dynamic environment with large crowds and time-sensitive demands.