Job Details

Position Overview
The Business Analyst (BA) will evaluate agency needs, assess as-is and to-be business processes, and analyze technical designs to recommend appropriate IT and non-technical solutions. The BA will perform detailed business analysis and document business processes and functional requirements.

Key Responsibilities

• Serve as a liaison between business program stakeholders and the IT organization to deliver effective technical solutions.
• Develop strong expertise in supported business units and maintain an understanding of IT systems and capabilities.
• Analyze business operations to identify strengths, weaknesses, and opportunities for automation and process improvement.
• Assist in business process redesign and documentation for new technology implementations.
• Conduct requirement gathering sessions with multiple stakeholders to capture and document business requirements.
• Document detailed business processes, business rules, and functional requirements.
• Develop clear and comprehensive requirement documents and Use Cases.
• Mine laws, regulations, and policy documents to extract relevant business rules and requirements.
• Communicate effectively with executive leadership, project management, line management, and technical teams.

1. 1+ year of Business Analysis experience with IBM Cúram software
2. 1+ year of experience in Government IT projects as a Business Analyst or related role
3. 1+ year of experience eliciting, mining, and documenting business rules and processes
4. 2+ years of Medicaid Eligibility or Healthcare Insurance experience
5. Strong understanding of business modeling techniques, including graphical process flow tools

• Excellent written and verbal communication skills
• Strong proficiency in English (mandatory)
• Ability to write detailed Requirements and Use Cases
• Experience conducting stakeholder interviews to gather business process information
• Ability to analyze and interpret laws, regulations, and policy documentation
• Strong communication skills across executive management, business users, project managers, and technical teams