Job Details

Claims Adjuster Bodily Injury

Patriot MGA is seeking a detail-oriented professional to investigate, evaluate, and resolve first- and third-party private passenger auto liability claims. The ideal candidate is self-motivated, highly organized, driven to achieve, and demonstrates excellent decision-making ability.

At Patriot MGA, we foster a collaborative culture that values accountability, teamwork, and continuous improvement. We seek professionals who are organized, customer-focused, and committed to handling claims with accuracy, efficiency, and full regulatory compliance.

Pay Range: $60,000 - $75,000 USD/Per Year

Key Responsibilities

• Proactively investigates and resolves questions regarding the coverage, liability, and damages of private passenger auto liability claims.
• Ensures proper reserving and diary/task management on all assigned claims.
• Adheres to all Patriot MGA standard operating procedures and best claims practices.
• Delivers outstanding customer service for Patriot MGA's insureds, claimants, carriers, and partners.
• Positively contributes to Patriot MGA business culture and morale.
• Adjusts files in compliance with all State regulations.
• Thoroughly documents all claims activities to support investigation decisions.
• Actively evaluates and negotiates bodily injury claims with injured parties or their representation.
• Properly documents and answers all demands consistent with Patriot MGA best claims practices and State regulations.
• Reports to the Claims Supervisor or Claims Manager.

Requires Skills/Abilities

• Strong attention to detail.
• Ability to thrive in a high stress, high pace work environment.
• Demonstrated ability to positively affect team culture and morale.
• Demonstrated ability to stay organized in a high pace environment.
• Demonstrated ability to handle confrontational situations with first- and third-party customers.

Education/Experience

• At least 2 years' experience adjuster auto liability claims
• Must possess a Texas Adjusters License (either P&C or All-Lines)
• Bi-Lingual English/Spanish preferred