Job Details

QA Lead - Cubic

- Serve as the Program QA Lead for multiple large-scale, enterprise-wide initiatives within the Program.
- Develop and implement comprehensive QA strategies, standards, and test frameworks across projects.
- Provide hands-on leadership for testing efforts, including test plan creation, test case development, and defect management.
- Direct and mentor multiple QA Analysts while managing individual workstreams and contributing to active testing.
- Oversee and validate vendor-led testing activities, ensuring alignment with program standards and integration requirements.
- Develop and manage QA schedules, testing dependencies, and risk mitigation strategies across concurrent projects.
- Execute manual test scenarios and perform regression, functional, and integration testing across diverse solutions.
- Support configuration management and release control, maintaining traceability and documentation throughout the QA lifecycle.
- Define and track QA performance metrics such as defect density, coverage, and exit criteria for release readiness.
- Collaborate with program management, business analysts, developers, and vendors to prioritize defect resolution and testing scope.
- Provide QA governance and oversight throughout all project phases, ensuring adherence to enterprise standards and methodologies.
- Mentor business analysts and project team members in QA best practices to promote consistent quality across program initiatives.

Minimum Qualifications
- Ten (10) years' experience in software quality assurance or software testing roles.
- Five (5) years' of QA leadership experience managing or directing QA efforts on programs.
- One (1) year of experience with cloud-based SaaS implementations
- Two (2) years' experience leading QA activities in multi-vendor or multi-system integration environments.
- Two (2) years' experience performing manual and automation testing.
- Two (2) years' experience (cumulative) developing QA strategies, test plans, test cases, and metrics to measure quality and readiness.
- One (1) year of experience using either Azure DevOps, JIRA, or HP ALM
- Two (2) years of experience applying QA processes within Agile, Iterative, and Waterfall development methodologies.
- Able to work onsite at least one day per week and more frequently as business needs dictate

Desired Qualifications
- Bachelor's degree in Computer Science, Information Systems, or related discipline
- Experience working within government or regulated industries implementing mission-critical systems.
- Experience with mass transit technology solutions, including fare collection, asset management, or operational analytics systems.
- Prior experience in public sector, utilities, or transportation
- Familiarity with test data management, performance testing, and vendor validation processes.
- Working knowledge of automation frameworks or tools (even if not fully deployed).
- Advanced degree or professional certification in Quality Assurance, Project Management (PMP), or Agile (CSM, SAFe).

Competencies and Skills
- Demonstrated ability to lead cross-functional QA teams and foster a culture of accountability and collaboration.
- Exceptional communication skills, capable of translating technical QA concepts for business and executive audiences.
- Strong analytical skills with attention to detail and a commitment to continuous improvement.
- Effective conflict resolution and stakeholder management skills in multi-stakeholder environments.
- Ability to balance leadership responsibilities with hands-on testing execution when required.