O'Reilly Automotive - - Responsibilities: Develop sales relationships with installers/professional customers; Take customer orders over the phone and online, invoice orders, and coordinate picking/staging of parts for delivery; Direct delivery specialists to ensure customers receive orders in a timely manner; Ensure delivery vehicles are serviced and maintained and vehicle inspections are completed on time; Verify that product/merchandise, including warranty parts and cores, are billed before customers leave the store and process returns