Job Details

Abacus Solutions Group is currently recruiting for an Inbound Operations Manager for a brand new warehouse opening in Southaven.

Job Summary: The Inbound Operations Manager (AM and PM SHIFT) provides leadership and oversight to a high-performing inbound department, ensuring the efficient and accurate receipt, inspection and put-away of product. This role is responsible to managing inbound workflows, dock scheduling, vendor compliance, and inventory integrity. The operations manager drives continuous improvement, supports lean practices, and ensures alignment with safety, quality, and service level standards.

Essential Duties & Responsibilities:

• Lead and direct the Inbound Operations team to achieve key goals in receiving, put-away, inventory accuracy, vendor compliance, and dock utilization
• Partner with the Senior Manager to influence strategic planning and execution
• Collaborate cross-functionally to ensure compliance with company policies and procedures
• Ensure facility compliance with all Federal, State, and local regulations.
• Promote a strong safety culture across all inbound operations
• Drive performance to meet daily, monthly, and annual productivity and quality targets
• Manage inbound operations to be cost-effective and scalable, while fostering a culture of continuous improvement
• Hire, train, and develop supervisors and leads; oversee performance management, coaching, and corrective actions
• Support the development and growth of direct reports
• Maintain full accountability for inbound operations across all shifts, including weekends if applicable
• Lead performance management and development programs for the inbound team
• Oversee quality control processes for inbound shipments, including damage checks and vendor compliance audits
• Promote lean practices and continuous improvement initiatives across inbound workflows
• Ensure all SOPs and training programs are current and effectively implemented
• Foster a culture of accountability, engagement, and associate empowerment
• Manage seasonal labor needs in partnership with staffing agencies and advise leadership on headcount planning
• Perform other duties as assigned by the Senior Manager

Qualifications:

• Bachelor's degree preferred / HS Degree or GED required
• Experience working with process improvement ideologies, e.g., LEAN, Six Sigma, or similar / Six Sigma certification a plus
• Minimum of 4 years of progressive operations experience in a leadership role
• Experience leading up to 100 associates
• Experience in creating productivity improvement through continuous improvement efforts
• Ability to be flexible, collaborative, and drive performance
• Analyze data to identify defects and root cause analysis
• Strong verbal and written communication skills