Job Details

The Role at a glance:

We are seeking a motivated and experiencedFood Service Director to manage and oversee the day-to-day operations of our Chick-fil-A location at Northwest Mississippi Community College Campus in Senatobia, MS. This leadership role is responsible for ensuring operational excellence, exceptional customer service, and strong team performance within a fast-paced retail dining environment.

The ideal candidate will bring strong interpersonal skills, employee management experience, and a solid understanding of retail food operations. Familiarity with Chick-fil-A culture and service standards is a strong plus.

What you'll be doing:

• Managing and overseeing the daily operations of the Chick-fil-A retail location on campus
• Leading and developing a team of associates, including hiring, training, scheduling, and performance management
• Ensuring all brand, quality, food safety, and sanitation standards are consistently met
• Driving operational efficiency and maintaining high service standards
• Monitoring financial performance, including budgeting, cost controls, and meeting account targets
• Building strong relationships with campus partners and stakeholders
• Ensuring an exceptional guest experience through outstanding customer service
• Maintaining compliance with company policies and procedures

What we're looking for:

Must-haves:

• At least two years of experience coordinating or managing food service operations
• Employee management experience in a retail or food service environment
• Strong interpersonal and communication skills
• Proven ability to lead teams in a fast-paced setting
• Strong focus on customer service and client satisfaction
• Experience with Microsoft Office Suite

Nice-to-haves:

• Understanding of Chick-fil-A culture and brand standards
• ServSafe and/or HACCP certification
• Previous experience with industrial or high-volume cooking

Where you'll be working:

Chick-fil-A at Northwest CC in Senatobia, MS

Compensation Range

Compensation for this position is up to $50,000 / year based on experience.