J. C. Penney - - Responsibilities: Proactively approaches customers in a friendly manner to engage, determine needs and help them make buying decisions by sharing product knowledge; Drives self and prioritizes meeting and exceeding performance/productivity standards, metrics and sales goals; Drives loyalty through excellent customer service and promotion of loyalty programs and cross selling opportunities; Provides point of sale checkout processes including sales, returns, exchanges, line management, re-ticketing and processing return processes; Assists the operations team with pricing, signing and merchandising to standards