Ochsner Health - - Responsibilities: Provide excellent customer service to all patients, guests, and family members; Inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due; Performs vital signs and other screenings, obtaining height, weight, allergy and medication history and other assessments; Prepares patient for exam, explaining procedures and answering questions; Schedules and reschedules patient appointments and routes to appropriate departments