McDonald's - 11167 Lorraine Road - Responsibilities: Lead shifts every week to ensure customers receive a fast, accurate, friendly experience; Manage assigned departments (Training, Food Safety, Inventory Management), set goals, delegate tasks, follow up, and report results; Ensure Crew and Managers deliver a great customer experience and organize Front Counter McCafé and Drive-Thru for best service; Oversee kitchen operations to deliver high-quality, safe food and control food costs; train kitchen staff; Ensure Crew hiring, training, and scheduling to meet restaurant sales and profit goals