[Customer Service / Remote] - Anywhere in U.S. / Strong Hourly Pay / Medical-Dental-Vision-Disability-Life / 401k with 6% match / PTO (22 days) / HSA-FSA - As a FT Call Center Representative, you will: Handle incoming calls from patients and healthcare providers regarding billing and insurance inquiries; Provide excellent customer service by actively listening and addressing concerns with empathy and professionalism; Accurately enter and update patient information in the system; Refer complex or escalated issues to a supervisor for resolution; Adhere to all HIPAA regulations and maintain strict confidentiality of patient information; Utilize resources and training materials to stay updated on company policies and procedures; Work from home with a reliable internet connection and quiet, distraction-free environment. Hiring Immediately >>