Job Details

Warehouse / Inventory Manager

Reports to: COO / Operations Director

Department: Operations

Position Summary

The Warehouse & Inventory Manager is responsible for overseeing all warehouse operations, inventory control, shipping/receiving, and material flow across converting and distribution functions. This role ensures inventory accuracy, on-time shipments, efficient space utilization, and cost-effective operations while supporting production and customer service objectives.

Key Responsibilities

1. Warehouse Operations Management

• Oversee daily warehouse activities: receiving, put-away, storage, picking, packing, and shipping
• Manage raw materials (jumbo rolls), WIP, and finished goods inventory
• Optimize warehouse layout for efficient material flow and space utilization
• Ensure proper handling of paper rolls to prevent damage, moisture exposure, and waste
• Establish and enforce SOPs for all warehouse functions

1. Inventory Control & Accuracy

• Maintain =98–99% inventory accuracy across all locations
• Lead cycle count program and annual physical inventory
• Investigate and resolve discrepancies (root cause analysis)
• Manage lot tracking, FIFO/FEFO practices where applicable
• Monitor slow-moving, obsolete, and damaged inventory

1. Production & Converting Support

• Coordinate material staging for converting lines and rewind stations
• Ensure timely delivery of raw materials to production
• Work closely with scheduling to align inventory availability with production plans
• Track WIP movement between work centers

1. Shipping, Logistics & Distribution

• Oversee outbound shipping (LTL, FTL, parcel)
• Ensure accurate and on-time order fulfillment
• Manage carrier relationships and freight cost control
• Verify shipping documentation, labeling, and customer compliance requirements
• Support high-volume distribution workflows

1. Team Leadership & Development

• Lead, train, and supervise warehouse staff (supervisors, leads, forklift operators, pickers)
• Set performance expectations and KPIs
• Drive accountability, productivity, and safety culture
• Manage staffing levels, scheduling, and labor efficiency

1. Systems & Process Improvement

• Utilize ERP/WMS systems (e.g., **

  NetSuite

  or similar) for inventory and transaction control
• Implement barcode scanning and inventory tracking improvements
• Develop and refine SOPs for scalability
• Lead continuous improvement initiatives (Lean, 5S, waste reduction)

1. Safety & Compliance

• Enforce OSHA and company safety standards
• Ensure proper forklift operation, racking safety, and material handling procedures
• Maintain clean, organized warehouse
• Support audits (internal and customer audits)

1. Financial & KPI Accountability

• Manage warehouse labor and operating costs
• Track and report key metrics:
• Inventory accuracy
• Order fulfillment rate (OTIF)
• Picking accuracy
• Inventory turns
• Damage and scrap rates
• Labor productivity
• Identify cost-saving opportunities

Qualifications

Education & Experience

• Bachelor's degree in Supply Chain, Operations, or related field (preferred)
• 7–10+ years of warehouse/inventory management experience
• Experience in paper converting, printing, or manufacturing environments strongly preferred
• Experience managing high-SKU and roll-based inventory is a plus

Skills & Competencies

• Strong inventory control and reconciliation expertise
• Deep understanding of warehouse operations and material flow
• ERP/WMS proficiency (NetSuite or similar)
• Leadership and team development skills
• Analytical and problem-solving ability
• Strong organizational and communication skills
• Ability to work in a fast-paced, production-driven environment

Work Environment

• Warehouse and production floor setting
• Exposure to heavy machinery, forklifts, and large paper rolls
• Requires standing, walking, and occasional lifting is required.