Job Details

A company is looking for a Correspondent to join their remote team.Key ResponsibilitiesPreparing and responding to member and provider correspondence related to insurance products, claims, accounts, and servicesCollaborating with internal teams to gather required information and modifying correspondence templates as neededProviding backup support to the Customer Service team by answering calls when necessaryRequired QualificationsHigh School Diploma or equivalent1 year of applicable system experience (FACETS, etc.)1 year of customer service and/or claims experienceProficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)Prior experience in BlueCare Customer Service and/or Claims preferred