Job Details

Company Description

Carter's Collective Fine Jewelry is a family-owned business with deep roots in Hattiesburg, Mississippi, now thriving in a newly renovated flagship store featuring unique shopping spaces. Founded in 1986, the business is proudly operated by a third-generation female entrepreneur, continuing the legacy of serving the community with exceptional skill and care. With a focus on meaningful customer experiences, Carter's Collective is known for transforming significant life moments into cherished memories through fine jewelry. The team combines emotional intelligence, a mindset-first approach, and innovative practices, supported by a commitment to preserving its dynamic, inclusive culture. Dedicated to excellence, the store strives to provide unparalleled service and authentic customer connections.

Compensation

Pay:

$60,000.00 - $150,000.00 per year

Role Description

Fine Jewelry Specialist (This Is Not a Typical Sales Role)

Let's be clear from the start - this is not a job for someone looking to "just get through their shift." This role is for someone who:

• Takes pride in mastering a craft
• Shows up prepared, focused, and accountable
• Thrives under pressure instead of shrinking from it
• Finds purpose in helping people mark the most meaningful moments of their lives

If you're looking for an hourly retail job, this is not it. If you're looking for a career with depth, growth, and uncapped earning potential, keep reading.

What This Role Really Is

We don't believe in "selling jewelry." We believe in guiding people through emotional, once-in-a-lifetime decisions. Engagements. Anniversaries. Push presents. Milestones. Loss. Celebration. Legacy.

Your role is to listen deeply, ask the right questions, and help clients find the piece that says what words cannot. When done well, it never feels like selling. It feels like service. This is a relationship-driven role. Our most successful specialists think in terms of lifetime value, not one-time transactions. Staying in touch with clients for life's meaningful moments - anniversaries, upgrades, celebrations, and personal milestones - is a core part of the position.

Client Wardrobing & Relationship Building

Learning how to wardrobe a client is imperative. This means:

• Understanding their lifestyle, taste, and future needs
• Helping them build a thoughtful jewelry collection over time
• Knowing when a piece complements, completes, or elevates what they already own

You are not just helping someone choose one piece; you are helping them curate a personal collection that evolves with their life. If this concept excites you, you're in the right place!

Who Thrives Here (Read This Carefully)

You will succeed here if you are:

• Self-starting and organized - no one chases you to do your job
• Resilient - pressure doesn't make you complain; it sharpens you
• Purpose-driven - money matters, but meaning matters more
• Coachable and hungry to improve - you want to master something, not coast
• Strategic in relationships - you care about long-term client trust and connection

You will not thrive here if you:

• Avoid accountability
• Shut down when things get busy or stressful
• Need constant reassurance or micromanagement
• View sales as short-term or transactional

We're honest about this because we care deeply about fit, for you and for us.

Compensation & Growth

We recently restructured our commission model to reward:

• Initiative
• Consistency
• Relationship building
• Professional excellence

High performers make very good money here. There is no cap; but income is earned through trust, effort, and long-term client care.

Why Carter's Collective?

• Woman-owned, multi-generation fine jewelry business
• High standards, strong values, and a culture of growth
• Education-driven, never pressure-driven
• A team that takes pride in doing meaningful work, the right way

We are building something intentional, and we protect the culture fiercely.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vacation pay
• 401K matched retirement

Qualifications

• Strong sales and customer engagement skills with the ability to connect with clients and provide tailored recommendations.
• Exceptional interpersonal and communication skills with a focus on building lasting relationships.
• Proficiency in utilizing technology and tools for retail management, including point-of-sale systems.
• Demonstrates a mindset-first approach, emotional intelligence, and a passion for service in guiding clients through significant life occasions.
• Ability to work collaboratively in a team-oriented, purpose-driven environment.
• Prior experience in sales, retail, or the jewelry industry is preferred but not required.
• Must be proactive, adaptable, and motivated to exceed customer expectations.