Job Details

[Customer Service / Remote] - Anywhere in U.S. / M-F 12 to 8 pm EST / Competitive compensation / Flexible PTO / Laptop reimbursement / Ongoing training, development, and career growth - As a Customer Support Specialist, you will: Assist customers with technical issues and troubleshooting over the phone and through email; Provide excellent customer service by listening to and addressing customer concerns and inquiries; Collaborate with cross-functional teams to resolve complex customer issues; Keep accurate records of customer interactions and resolutions; Continuously update knowledge of company products and services; Train and onboard new customer support team members; Work independently and efficiently to meet or exceed performance metrics while maintaining a positive attitude and customer-focused approach. Hiring Immediately >>