Job Details

A company is looking for a Supervisor, Order Processing to oversee order management activities and lead a team of Order Experts.Key ResponsibilitiesOversee daily order intake and processing, ensuring adherence to SLA targetsSupport team members in processing orders and troubleshooting issuesSupervise frontline staff, providing direction, coaching, and performance feedbackRequired QualificationsBachelor's degree or equivalent experience requiredMinimum of four years of experience in order management or telecom operationsPrior experience mentoring or leading team members preferredExperience with Salesforce or similar CRM systemsAble to manage workload in a high-volume, SLA-driven environment