Job Details

MGM Resorts - - Responsibilities: Professionally and expeditiously process all guest requests (phone, face to face, text, email, or fax); Promote, up-selling, and cross-selling MGM Resorts venues; Respond and assist with guest conflict resolutions in a timely manner; As a brand ambassador, build relationships and professionally represent themselves with vendors and guests; Multitask in up to 26 operating systems simultaneously to fulfill guest requests