Job Details

Works closely with clinical colleagues, physicians, and coordinator and manage to continually assess and improve the operational procedures of the unit. Supervises, trains and develops department staff. Supervises and utilizes all available performance management information to monitor and measure the performance of the operational unit as a team as well as the individual performance of team members. Ensures that the appropriate internal controls, backups, and policy guidelines are communicated to department leaders so that immediate testing is completed prior to implementing any new processes as to minimize the calculated risks associated with the new process. Develops unit specific systems to ensure an environment that emphasizes patient courtesy and responsive service delivery. Supervises and resolves patient complaints and requests for service immediately and courteously. Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of...Clinical, Supervisor, Clinic, Healthcare, Service, Patient