Job Details

Key Responsibilities

• Assist in creating, revising, formatting, and organizing training documentation, SOPs, work instructions, job aids, and operational learning materials
• Collaborate with relevant teams to ensure training documentation aligns with audit and compliance expectations
• Support administration and day-to-day operations of the Learning Management System (LMS), preferably Cornerstone OnDemand or similar platforms
• Partner directly with Operations teams to observe workflows, shadow technicians and leads, and translate processes into structured training content
• Support updates to content as processes, tools, or regulatory requirements evolve
• Assist with document control, versioning, and training content organization across systems and shared repositories
• Support training infrastructure tied to regulatory, compliance, quality, and operational requirements
• Help standardize training templates/content organization
• Help coordinate manufacturing operations onboarding, OJT (On-the-Job Training), qualification tracking, and recurring training activities
• Generate LMS reports and training metrics to support operational visibility and leadership reporting
• Support continuous improvement efforts by identifying gaps in training processes, documentation, and learner experience
• Provide flexible support across broader learning and development initiatives as organizational needs evolve

Preferred Qualifications

• 2+ years of experience supporting training, operations, manufacturing, quality, compliance, or learning systems environments
• Familiarity with LMS platforms such as Cornerstone OnDemand, Workday Learning, SAP SuccessFactors, or similar systems
• Strong organizational skills and attention to detail, especially around documentation and records management
• Comfortable working directly on production floors and collaborating with frontline teams
• Experience supporting regulated or audit-driven environments preferred (AS9100, ISO, GMP, OSHA, etc.)
• Ability to learn technical processes quickly and convert them into clear training documentation
• Strong written communication and documentation skills
• Comfortable balancing administrative work with cross-functional coordination and field support
• Proficiency with Microsoft Office, Google Workspace, and document management systems
• Experience with onboarding programs, OJT frameworks, or skills matrices is a plus
• Familiarity with instructional design, eLearning tools, or training content development is a bonus