Responsibilities:* Enhances the guest experience by providing exceptional service.* Cleans floors (vacuum, mop, shampoo); spot cleaning as necessary. (Cleaning all front of house public areas inside the building not leased to partners)* Monitors ash/trash containers, cleaning and removing trash as necessary. (trash removal including pool deck, parking garage landings, and BOH offices, etc.)* Cleans ashtrays.* Cleans glass surfaces.* Cleans and Details restrooms.* Cleans all BOH hall areas* Responsible for Biohazard cleanup in assigned areas.* Assist with BOH office areas* Cleans slot bases/machines; pushes in slot chairs.* Greets & interacts with guests when appropriate.* Uses cleaning chemicals as instructed.* Uses safety equipment as required.* Communicates all maintenance issues to supervisor.* Executes Daily Cleaning Projects.* Collects/secures lost-and-found articles.* Unloads shipping and receiving items into designated storage areas* Assists with hurricane/storm preparation: moving pallets, boxes, equipment etc. into designated safe areas* Restocks storage closets daily.* Trains new employees as needed.* Establishes and maintains close working relationships with all Hard Rockers to ensure maximum cooperation, productivity, morale and guest service.* Adheres to department and property policies and procedures.Qualifications:* High energy level.* Good judgment and common sense.* Ability to deal with people in a manner which shows sensitivity, tact, and professionalism.* Ability to work a flexible schedule.* Excellent interpersonal.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.