Job Details

The Senior Warehouse Operations Manager provides strategic and operational leadership for a high-volume furniture and appliance distribution center. With a minimum of 8 years of industry specific experience, the successful candidate will oversee a diverse workforce of 39 employees and leverage TylerNet to optimize inventory accuracy, delivery efficiency, and facility safety. This is a high-level leadership role requiring a blend of technical expertise and executive-level people management.

Operational Strategy: Develop and implement multi-year operational plans to improve

throughput and reduce overhead. Focus on long-term scalability and facility growth.

Budgetary Oversight: Manage the warehouse P&L, including labor costs for 39 staff

members, equipment maintenance contracts, and facility utilities.

Change Management: Lead the team through process transitions, such as TylerNet updates or

the implementation of new safety technologies.

Vendor & Manufacturer Relations: Act as the primary point of escalation for major

manufacturers regarding freight claims, quality issues, or large-scale product recalls.

Job Requirements

Experience: Minimum 8 years in furniture/appliance warehouse management.

Software: Advanced proficiency in TylerNet and MS Excel.

Leadership: Proven success managing teams of 30+ individuals.

Compliance: OSHA 30-Hour Certification; deep knowledge of DOT and Fire Codes.

Physical: Ability to stand/walk for extended periods in a 50,000+ sq. ft. facility.

Success Metrics (KPIs)

Operational Excellence: Reducing "Cost per Unit Handled" by 10% within 12 months.

Inventory Precision: Maintaining 99.8%+ accuracy within TylerNet.

Safety Leadership: Zero "Lost Time" accidents across the 39-person team.

Staff Retention: Minimizing turnover through engagement and structured career pathing.