Job Details

The ideal candidate for this position will possess the following critical competencies:Approachable: Spends the extra effort to put others at ease. An exceptional listener who is gracious, sensitive and patient.Initiative: Create and seize opportunities to win, even when faced with ambiguity. True passion for results.Interpersonal Savvy: Builds rapport quickly by listening, sharing, understanding and comforting.Outside In: Obsessed with exceeding customer expectations. Passionate about service improvements.Self-Assurance: Confident in ability to meet goals.Composure: cool under pressure; doesn't show frustration or become defensive when faced with challenging or stressful situations; not knocked off balance by the unexpected; a settling influence with others.Planning Agility: sees ahead to prepare competitive strategies and plans; accurately scopes & plans tasks; sets clear goals and evaluates personal performance against results; anticipates future challenges and adjusts for roadblocks.Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Physical, Mental & Environmental Demands:* Able to read, write and speak English sufficiently to perform job.* Available to work any shift, holidays and weekends.* Ability to tolerate cigarette/cigar smoke and e-cigarette vapor.* Responds to visual and aural cues.* Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine, ten key, and printer.* Able to tolerate a loud and noisy environment.* Able to stand and walk for extended periods.* Able to sit, stoop, reach and bend.* Able to lift 20 pounds.Primary Location: Harrah's Gulf CoastWork Locations: 280 Beach Blvd Biloxi, MS 39530Organization: Grand Casinos of Biloxi, LLC.